Our Diamond Certification

California Fences, Inc.

Has Earned The Prestigious

We declare that California Fences, Inc. has been independently rated Highest in Quality and Helpful Expertise® and has received the prestigious Diamond Certified® award.

Please visit www.diamondcertified.org, select “Company Name” from the “Search By” menu at the top of the page and enter your company name in the search box. Then, review the detailed Research Report that includes survey responses from your past customers.

California Fences, Inc. has passed all of the rating steps and has earned the Diamond Certified award.

RATING REQUIREMENTS TO QUALIFY FOR DIAMOND CERTIFIED:

  • APPLY The company must apply to be begin the rating process.
  • SAMPLE A random sample of typically 400 past customers is collected from all customer files of the applicant company.
  • SURVEY Only real customers are surveyed in confidential telephone research to determine the company’s customer satisfaction score based on quality.
  • SCORE To qualify, the company must score Highest in Quality and Helpful ExpertiseⓇ with a score of 90 or above on a 100 scale.
  • CREDENTIALS We confirm that the company has required insurances and valid state- mandated credentials.
  • PRACTICES The company must perform to contract, have customer friendly business practices and stand behind its work.
  • COMMITMENT The company agrees to adhere to the Diamond Certified® Customer Satisfaction Principles.
  • AWARD If the company’s quality rating, business practices and credentials meet our high standards, it is awarded Diamond Certified.
  • MONITOR We conduct ongoing surveys to ensure the company is maintaining high customer satisfaction and loyalty.
  • MEDIATE The company agrees to participate in Diamond Certified mediation if necessary.
  • GUARANTEE The Diamond Certified Performance Guarantee provides added assurance of customer satisfaction.
  • QUALITY Diamond Certified companies are much more likely to deliver quality to their customers.